I often return to the businessballs.com encyclopedia of content to refresh skills or find something new to implement in to my business world. Being that the great majority of my experience comes from the world of call centers the site used to be almost a daily hang out for me for resources on how to encourage teamwork and improve in my own skill set and personal grown. I’d like to share one of my favorites which is more related to personal growth in my case.
The bad habit I have, due to my tendency to be OCD, is to sometimes back away when people lean in close me. I need my space and, honestly, can’t stand the idea of sniffle mist or some other human material, other than my own, to potentially pollute the straw on my Circle K Polar Pop covered cup or, even worse, my all too exposed coffee cup. Yep, that’s me.
I’ve been rather cognizant of my return to this territorial imperative which can become extreme at times so therefore am forced to brainwash myself in to being “normal” for the purpose of connecting to others. I am after all the Sales & Marketing Manager. So, I have to read and study how these internal hangups can potentially negatively impact my success in business.
“When body language and speech characteristics are mirrored or synchronized between people this tends to assist the process of creating and keeping rapport (a mutual feeling of empathy, understanding, trust).
The term synchronized is arguably a more accurate technical term because mirroring implies visual signals only, when the principles of matching body language extend to audible signals also – notably speech pace, pitch, tone, etc.
‘Mirrored’ or synchronized body language between two people encourages feelings of trust and rapport because it generates unconscious feelings of affirmation.
When another person displays similar body language to our own, this makes us react unconsciously to feel, “This person is like me and agrees with the way I am. I like this person because we are similar, and he/she likes me too.”
The converse effect applies. When two people’s body language signals are different – i.e., not synchronized – they feel less like each other, and the engagement is less comfortable. Each person senses a conflict arising from the mismatching of signals – the two people are not affirming each other; instead the mismatched signals translate into unconscious feelings of discord, discomfort or even rejection. The unconscious mind thinks, “This person is not like me; he/she is different to me, I am not being affirmed, therefore I feel defensive.”
Advocates and users of NLP (Neuro-Linguistic Programming) use mirroring consciously, as a method of ‘getting in tune’ with another person, and with a little practice are able to first match and then actually and gently to alter the signals – and supposedly thereby the feelings and attitudes – of other people, using mirroring techniques.
Speech pace or speed is an example. When you are speaking with someone, first match their pace of speaking, then gently change your pace – slower or faster – and see if the other person follows you. Often they will do.
People, mostly being peaceful cooperative souls, commonly quite naturally match each other’s body language. To do otherwise can sometimes feel uncomfortable, even though we rarely think consciously about it.
When another person leans forward towards us at a table, we often mirror and do likewise. When they lean back and relax, we do the same.
Sales people and other professional communicators are widely taught to mirror all sorts of more subtle signals, as a means of creating trust and rapport with the other person, and to influence attitudes.
Mirroring in this conscious sense is not simply copying or mimicking. Mirroring is effective when movements and gestures are reflected in a similar way so that the effect remains unconscious and subtle. Obvious copying would be regarded as strange or insulting.”
written by: Edie E., Tub King Sales & Marketing Manager
|Recent Customer Installation of New Cast Iron Clawfoot Tub|
Why did they fall out of favor?
in 1883, both the Standard Sanitary Manufacturing Company (now American Standard) and Kohler began the process of enameling cast iron bathtubs to form a smooth interior surface. For a time, only the wealthy could afford the cost of a cast iron bathtub but when they started mass producing the tubs it opened up availability to home owners of lower income levels. Which was great, however, the sheer weight of the tub limited the type of houses the tub could be put in and generally only on the first floor. In many cases, having a properly reinforced floor to accommodate a heavy tub may not have been in a homeowner’s budget or consideration when building or purchasing a home back then. Other materials and lighter weight options eventually began to enter the scene and take over the market. Slowly the beautiful and timeless cast iron bathtub disappeared as an option to purchase “new”.
Why did it take them so long to emerge back in to style?
Actually, the clawfoot tub never really lost its allure to home buyers and remodelers who cherished the look and the period of American history they represent. For many years it was nearly impossible to find a brand new cast iron bathtub and buyers started turning to the secondary market. Availability of new tubs in the U.S.A. was impacted by the amount of lead content in the tubs manufactured at the time as well as the fact that the American National Standard plumbing codes changed. The change in the code essentially prevented vintage cast iron tubs from passing plumbing inspections on new builds and bathroom remodels.
Take a look at the placement of the overflow and faucet holes on a vintage tub.
The revised plumbing codes required the placement of the overflow to be at least on-to-two inches below the rim of the tub, where the incoming waterlines come through the faucet. This is a precaution against a drop in pressure in the water line, such as a break. With the faucet being above the rim the bathwater is prevented from being siphoned out, back through the lines, which would contaminate the fresh water supply. https://law.resource.org/pub/us/code/ibr/iapmo.upc.2009.pdf
In an online article, This Old House states, “For an average cost of $350 to $500-a fraction of the $1,200 to $5,000 expense of a new cast-iron or steel tub installed — refinishers can make an antique fixture look brand new.” This may be applicable to a homeowner who has an existing cast iron tub which requires refinishing to bring it back to life as the owner is not remodeling or building a new home. If the tub is not part of the original structure the story and estimates may prove significantly higher, perhaps even more costly than purchasing a new clawfoot tub and fixtures.
Essentially, an antique cast iron clawfoot tub found on secondary seller sites such as Craigslist would have to be retrofitted to accommodate modern plumbing so as to pass inspections. This would require, not only, a thorough refinishing of the inside and outside of the bathtub but also a significant cost in plugging the existing holes on the face of the vintage tub. Both the plugging of the holes and the refinishing or reglazing of the bathtub results in a tub that is now not original porcelain on the surface. Once a the tub has been refinished or reglazed the owner now has to be concerned with cleaning chemicals and sharp or heavy items which may damage or discolor the new surface. Inevitably the tub will have to be professionally resurfaced much more often than a new porcelain cast iron bathtub.
Here at Tub King, in Jacksonville, Florida, we routinely refinish vintage tubs, farmhouse sinks, and other items. We are also the only approved refinishing/resurfacing trainer in the entire United States for Midwest Chemicals. We have a great love for the antique cast iron tubs and thoroughly understand the allure of wanting to have that “feel” and “look” of the past, which is why we sell brand new cast iron clawfoot and pedestal bathtubs for new home builders and home remodelers. In the end, what you “think” is a higher cost saves money and headaches down the road when deciding whether to purchase a new or buy a vintage tub.
When pricing the purchase of a new tub or considering the expense of retrofitting and refinishing a vintage tub, consider the long term savings of buying brand new and visit http://www.tubking.com or calling us at (800) 409-3375.
|Do We Really Need All Of The Bells & Whistles?|
Buddy Guy adds: “Why did they keep changing guitars and amplifiers when they were perfect? They did the same things with cars, if you ask me. They forgot how to make them right, because they focused on style and bells and whistles.”
Tub King remarks: – “Now they even put lights inside the tubs for the elderly. The bathroom is lit already. Besides, I’d think it could potentially be an electrical hazard.”
Nicole Kidman shares: “I think candlelight is the most beautiful light there is and there’s something very spiritual about it.”
Suki Waterhouse agrees: “I can stay in the bath for, well, the longest has been seven or eight hours. I get completely set up with my laptop so I can watch ‘The Sopranos,’ put out some scented candles, music. I have a towel nearby so I can dry my hand to change the music or the TV. I make a little heaven for myself. And then I just refill and refill.”
Traci Bingham says: “I love to be in my bathroom with my candles lit, morning, noon and night.”
|Affordable Aromatherapy That Won’t Break Down|
Diane Ackerman says: “Nothing is more memorable than a smell. One scent can be unexpected, momentary and fleeting, yet conjure up a childhood summer beside a lake in the mountains.”
Jared Padalecki declares: “I love cookies baking. During the winter, they have these candles that smell like cookies, and I always buy like a hundred of them.”
Tub King asserts: “My grandma used to call all of those unnecessary ‘bells & whistles’ useless thingamajigs and costly contraptions. Just another thing she felt would break down,”
Richard Chamberlain advises: “I’ve learned, I think, to be able to distinguish between the necessary and the unnecessary….. Saying ‘no’ politely is a necessity if one wants to lead any kind of stable life”.
Tub King asks: “So, you are in agreement? Tub King should focus on the necessities of the tub and only potentially bring on a ‘bells & whistles’ model if its customer base demands it and it is proven safe? It is after all, one of the reasons our products are a fraction of the cost of our walk-in tub competition. We focus on providing a high quality product at very affordable pricing.”
Demetri Marin concurs: “I am completely attracted to the idea of simplicity, or at least removing things that seem unnecessary when trying to get an idea out there.”
Peace Pilgrim pitches in: “Unnecessary possessions are unnecessary burdens. If you have them, you have to take care of them! There is great freedom in simplicity of living. It is those who have enough but not too much who are the happiest.”
|Tub King’s Seaspray Model Walkin Bathtub|
I’m about to give them some free advertising. Call it comparative industry analysis.
|Price Match That?|
Soon to take over the world…….
- Today one in three Americans is now 50 or older and in 2030 individuals aged over 65 will climb to about 72.1 million, or one in five Americans. (Source: Admininistration on Aging).
- What will that look like in 2050? The senior population will soar to 88.5 million — or 20 percent of the population. (Source: U.S. Census Bureau, 2010
If you are considering implementing this strategy in to your new home building or renovation project, please contact our Sales & Marketing Manager, Edie, at (800) 409-3375 for contractor pricing on walk-in bathtubs for elderly and disabled persons.
|One of Tub King’s Most Popular Pedestal Cast Iron Tubs!|